Vendor Information - TMcare (Total Maintenance Care)

Get Enrolled Today

Become a FleetNet Scheduled Maintenance vendor. No cost to join. 

FleetNet is looking for the best qualified vendors, rated for exceptional service at competitive prices. Is this you?

TMcare vendors provide scheduled & unscheduled maintenance and repairs for our customers; perform PM’s, pre-trip,  yard write-ups and FHWA/DOT inspections and complete necessary documentation to keep our customers vehicles in compliance with local, state and federal regulations.  Services are performed in shop and by mobile mechanics. 

FleetNet needs your commitment to exhibit superior internal and external customer relationship skills; maintain clean service trucks and wreckers that are properly equipped; employ trained and experienced drivers who represent your company and FleetNet in a professional manner at all times; compliant with all local, state and federal laws; and provide a current insurance certificate to be maintain on file at FleetNet America, Inc.

FleetNet America's  TMcare department provides preventive maintenance services for medium and heavy duty vehicles, class 1-8.  Services provided to our customers through our maintenance vendor network are PMs and DOT inspections (mobile/ shop); mechanical (mobile/shop); towing and tires. These services are provided throughout the US and Canada.

Frequently Asked Questions about our TMcare Program:

What is like to work with FleetNet?
FleetNet’s Commitment: Loyalty, Trust and Performance

How long have you been in business?
FleetNet America originated as the breakdown department for Carolina Freight in 1953.

How am I paid?
When you are dispatched on a FleetNet call, we guarantee your payment. We offer multiple payment options that result in faster payment.

Is there a fee to join?
There is no fee to join FleetNet’s network.

What is your coverage area?
Coverage area is based on Terminal locations

Does FleetNet set vendor rates?
No, we negotiate rates in order to stay competitive for your region.

What is FleetNet’s financial situation?
FleetNet has sustained a 20% plus growth rate in past years. FleetNet America, Inc. is a wholly –owned subsidiary of Arkansas Best Corporation (nasdaq:ABFS).

Enrolling in the TMcare Vendor Program

Contact the Vendor Relations Department for information:

1-800-438-8961
fax: 704-435-7105

Beth Valone
Vendor Relations Manager
Ext. 2530
elizabethv@fleetnetamerica.com

James Williams
Sr. Director of Vendor Relations & Maintenance Services
Ext. 2532
jamesw@fleetnetamerica.com