Vendor Information - 24-Hour Roadside Assistance

Get Enrolled Today

FleetNet is looking for the best qualified vendors, rated for exceptional service at competitive prices. Is this you?

FleetNet provides services for all vehicle types primarily except automobiles, primarily Class 3-8.

FleetNet America, Inc. is North America’s largest independent breakdown management company.  FleetNet is responsible for the management of over 250,000 events annually.  These calls occur 24 hours a day throughout the United States, Canada & Mexico.  Within our customer base, FleetNet is responsible for over 500,000 vehicles.  FleetNet America, Inc. has made the commitment to develop a partnership environment with our vendors. FleetNet will strive to ensure all business relationships with vendors are fair and above board. We pledge in all matters to act with total honesty and integrity. 

FleetNet needs your commitment to exhibit superior internal and external customer relationship skills; maintain clean service trucks and wreckers that are properly equipped; employ trained and experienced drivers who represent your company and FleetNet in a professional manner at all times; compliant with all local, state and federal laws; and provide a current insurance certificate to be maintained on file at FleetNet America, Inc.

FleetNet America, Inc.’s commitment to our vendors is Loyalty, Trust and Performance. We believe this is what creates an environment to produce loyal customers.

Frequently Asked Questions about our Roadside Program:

What types of services are provided by FleetNet?
Services provided: Emergency Roadside Assistance, Truck Repair and Trailer Repair, In- Shop Repairs, Towing, Tires, Fuel – Anything needed to get service to our customer’s equipment.

How long how you been in business?
FleetNet America originated as the breakdown department for Carolina Freight in 1953.

How am I paid?
When you are dispatched on a FleetNet call, we guarantee your payment. We offer multiple payment options that result in faster payment.

Is there a fee to join?
There is no fee to join FleetNet’s network

Does FleetNet set vendor rates?
No, we negotiate rates in order to stay competitive for your region.

What is FleetNet’s financial situation?
FleetNet has sustained a 20% plus growth rate in past years. FleetNet America, Inc. is a wholly –owned subsidiary of Arkansas Best Corporation (nasdaq:ABFS).

Enrolling in the Roadside Vendor Program

Contact the Vendor Relations Department for information:

1-800-438-8961
fax: 704-435-7105

Beth Valone
Vendor Relations Manager
Ext. 2530
elizabethv@fleetnetamerica.com

James Williams
Sr. Director of Vendor Relations & Maintenance Services
Ext. 2532
jamesw@fleetnetamerica.com