System Solution24-Hour Emergency Roadside Assistance

     System Solution’s focus is to bring the dynamic reporting engine available on the web to customers that do not need FleetNet to manage vendors in the coordination and auditing of the repairs. System Solution is a software solution specifically designed to accumulate and report the maintenance records of specific units enrolled in the program – from every detailed mechanical repair for each individual unit to higher level accumulated reporting for locations, regions and/or the corporate level. The basic premise of System Solution is to VMRS (Vehicle Maintenance Reporting Standard) code the repairs, verify the repairs made and pay the vendor’s invoice for the customer. The customer handles setting up the vendor and instructing services to be performed.

     The primary option for processing maintenance records into the system begins with web access and the customer setting up a PO in the FleetNet system. This method offers the best solution for accountability and control. The process begins in FleetNet’s system once we receive the invoice for an event. FleetNet receives the vendor invoice via fax or email from the customer or the vendor based on the customer profile preference. Once the vendor invoice is received, the billing department then reviews the invoice and inputs information (using VMRS Coding) into the FleetNet systems. The review includes updating the PO and other information, auditing the invoice for high prices and unreasonable repairs and communicating findings to the customer. Once the vendor invoice has been approved, FleetNet pays the invoice and invoices the customer for all paid invoices in a set time period.

     Other options include the customer paying the vendor directly and FleetNet capturing the information. FleetNet operates under the premise of continuous interaction and feedback from the customer to properly steer the program in the right direction. There are significant quantities of reports that are available to answer questions that may arise including questions related to cost of repairs, vendor quality, warranty recoveries, equipment availability, operational effectiveness, budgeted and accrued cost tracking, PM status, etc. FleetNet is the solution for fleet maintenance management services – it’s all about giving administrative tools to the customer.

  • TMcare System Solution

    Other FleetNet America Services:

24-Hour Roadside Assistance | Select Towing and Recovery | Vehicle Securement