Press Release - (Cherryville, North Carolina, December 7, 2009) FleetNet America, Inc announces the recent hiring of Ric Nelson as TMcare Fleet Manager. Ric joins FleetNet with over 25 years experience in the material handling industry ranging from being a service technician to branch management with an extensive background in parts & services management. Ric will be responsible for managing and growing FleetNet’s Forklift Maintenance Management program. Ric resides in Concord, NC along with his wife and two children.

    FleetNet America’s Forklift Maintenance Management Program is designed to handle forklift maintenance needs while controlling maintenance costs and keeping equipment in profitable operating condition. We will alert you of mechanical issues before they turn into costly repairs, maximizing equipment uptime and keeping your forklifts in peak condition. Our program monitors maintenance costs, hours of usage, equipment condition and other factors that can affect performance. We provide this information via our secure web environment 24/7.

    This program is under our TMcare division which encompasses the management and administration of all maintenance, handled through third party vendors, for commercial equipment. FleetNet provides all elements of a fleet equipment maintenance program including the establishment and oversight of preventive maintenance programs. The purpose of TMcare is to manage vendors and the maintenance process, ensuring sound maintenance programs at every location nationwide, as well as OSHA rules and regulations and company compliance. FleetNet’s management of the vendors and maintenance process allows management to see “where the money is going.” Each invoice is audited for accuracy and compliance. The TMcare program allows consolidated billing, interfacing with the customer’s cost tracking system as well as dollar level thresholds for estimates and approvals.

    Our TMcare team audits and edits the repair integrity, negotiates PM pricing and locks in hourly fees for sub PM repairs. The main focus of TMcare is to setup, schedule, validate, and complete PMs and unscheduled repairs. The program captures completed PM forms, OSHA documents, and actual copies of the vendor's invoices. We also provide an ASP model to prevent the costly purchase of hardware and software thus minimizing capital expenditures for your company.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, October 20, 2009) James Williams, Sr, Director of Vendor Relations for FleetNet America, was awarded the National Citizenship Award by the Towing and Recovery Association of America. This award was presented during the TRAA Annual meeting in Chattanooga, TN on September 18, 2009 in recognition of contributions to the Towing and Recovery Industry through good citizenship, legislative action and commitment to enhancement of the profession.

    TRAA, Founded in 1979 in Kansas City, Missouri and headquartered in Alexandria, Virginia, is the umbrella trade group and national voice of the towing and recovery industry, which is estimated to include more than 35,000 towing businesses in the United States.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, September 8, 2009) FleetNet America’s Roadside Call Center received a call from a mother and two children in a passenger car early morning Sunday, July 12th. They were stranded at a gas station approximately one hour from the hotel they had just checked out of and 950 miles from home. Through their GPS system, they found a number to a company that FleetNet serves as an afterhours call center. FleetNet assists commercial fleets every day with maintenance needs, but we do not get the opportunity to assist personal or light duty vehicles. However, the coordinator who took the call “knew this was someone’s family and would have wanted someone to help”. Oren Summer, FleetNet President, stated “this call epitomizes our company and employees and exhibits exceptional skills and courtesy.” 

Below is an excerpt from a letter the vendor received from this family. 

Press Release - (Cherryville, North Carolina, August 4, 2009) FleetNet America, Inc announces the recent hiring of Craig McDowell as Forklift Fleet Manager. Craig joins FleetNet with over 20 years experience in the forklift industry ranging from sales to aftermarket development. As the Forklift Fleet Manager, Craig will be responsible for managing FleetNet’s Forklift Maintenance Management program. Craig has B.S in Business from the University of North Carolina.

    FleetNet America’s Forklift Maintenance Management Program is designed to handle forklift maintenance needs while controlling maintenance costs and keeping equipment in profitable operating condition. We will alert you of mechanical issues before they turn into costly repairs, maximizing equipment uptime and keeping your forklifts in peak condition. Our program monitors maintenance costs, hours of usage, equipment condition and other factors that can affect performance. We provide this information via our secure web environment 24/7..

    This program is under our TMcare division which encompasses the management and administration of all maintenance, handled through third party vendors, for commercial equipment. FleetNet provides all elements of a fleet equipment maintenance program including the establishment and oversight of preventive maintenance programs. The purpose of TMcare is to manage vendors and the maintenance process, ensuring sound maintenance programs at every location nationwide, as well as OSHA rules and regulations and company compliance. FleetNet’s management of the vendors and maintenance process allows management to see “where the money is going.” Each invoice is audited for accuracy and compliance. The TMcare program allows consolidated billing, interfacing with the customer’s cost tracking system as well as dollar level thresholds for estimates and approvals..

    Our TMcare team audits and edits the repair integrity, negotiates PM pricing and locks in hourly fees for sub PM repairs. The main focus of TMcare is to setup, schedule, validate, and complete PMs and unscheduled repairs. The program captures completed PM forms, OSHA documents, and actual copies of the vendor's invoices. We also provide an ASP model to prevent the costly purchase of hardware and software thus minimizing capital expenditures for your company.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.

Contact: Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, August 3, 2009) Lift Trucks are a critical element of warehouses, distribution centers and many other businesses. However, few companies have a preventive maintenance program for this invaluable equipment. A non-operational lift truck means that trucks are not being loaded and freight is not being shipped. A properly maintained lift truck can significantly reduce your repair expenses by fixing them before they become a major repair item and saving you valuable downtime.

    FleetNet America, Inc announces a Lift Truck Maintenance Management Program designed to handle your lift truck maintenance needs while controlling your maintenance costs and keeping your equipment in profitable operating condition. We will alert you of mechanical issues before they turn into costly repairs, maximizing equipment uptime and keeping your lift trucks in peak condition. Our program monitors maintenance costs, hours of usage, equipment condition and other factors that can affect performance. We provide this information to you via our secure web environment 24/7.

    This program is under our TMcare division which encompasses the management and administration of all maintenance, handled through third party vendors, for commercial equipment. FleetNet provides all elements of a fleet equipment maintenance program including the establishment and oversight of preventive maintenance programs. The purpose of TMcare is to manage vendors and the maintenance process, ensuring sound maintenance programs at every location nationwide, as well as OSHA rules and regulations and company compliance. FleetNet’s management of the vendors and maintenance process allows management to see “where the money is going.” Each invoice is audited for accuracy and compliance. The TMcare program allows consolidated billing, interfacing with the customer’s cost tracking system as well as dollar level thresholds for estimates and approvals.

    Our TMcare team audits and edits the repair integrity, negotiates PM pricing and locks in hourly fees for sub PM repairs. The main focus of TMcare is to setup, schedule, validate, and complete PMs and unscheduled repairs. The program captures completed PM forms, OSHA documents, and actual copies of the vendor's invoices. We also provide an ASP model to prevent the costly purchase of hardware and software thus minimizing capital expenditures for your company.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.

Contact: Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, June 15, 2009) Big Truck TV has brought together industry experts to discuss the important challenges in the trucking industry and how fleet executives can make changes to their operations. The goal is to become the leading resource for fleet executives in the transportation sector, capable of delivering timely and pertinent information better and faster than anyone else - and to provide it free of charge. BTTV newest expert blogger is C. Oren Summer, FleetNet America, Inc. President and CEO. Oren started his career in 1969 with Carolina Freight Carriers Corporation as a maintenance management trainee / shop mechanic. Climbing the ladder to various maintenance management positions, Summer became director of maintenance by the early ’80s, in charge of over 18,000 pieces of equipment, and served in that position for 13 years. He founded FleetNet America in 1993 as a subsidiary of Carolina. Oren joined TMC in 1984 and has remained an active member serving in a multitude of leadership positions and was elected General Chairman (1995-1996) as well as being a board member since 2006. In 2005, Oren was honored with the CCJ Career Leadership Award. The award is a distinction earned throughout a career of dedication to professionalism and excellence in technology and maintenance management. "Relevant information is key to success and when coupled with the ability to freely exchange this with ideas amongst industry peers you have a very powerful resource," says Michael Carpentier - CEO of Big Truck TV. "Partners like FleetNet America and Oren Summer add a huge level of depth to our Expert Blog and our North America wide audience will certainly find value in Oren’s insights and wealth of knowledge regarding the most critical maintenance issues facing trucking companies today."

About FleetNet America
FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices. Web site: www.fleetnetamerica.com

About Big Truck TV
Big Truck TV is the trucking industry’s leading information resource with the largest online video based library featuring exceptional educational content that includes ROI focused case studies, expert point-of-views, and instructional video white papers. As an online media and marketing solution Big Truck TV provides industry advertisers with an unmatched marketing platform to reach the key decision makers in the industry. Coupled with an integrated suite of lead nurturing tools Big Truck TV offers a rich marketing solution that not only aggregates audience but also helps develop qualified leads.

Contact: Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - Charlotte, N.C. (May 18, 2009) – FleetNet America, Inc announces the recent hiring of Brandon Rice as TMcare Salesperson. Brandon joins FleetNet with over 7 years experience selling full maintenance lease programs. As the TMcare Salesperson, Brandon will be responsible for selling FleetNet’s MAIN (Maintenance As Is Needed) program, the primary alternative to full maintenance programs, as well as other preventive maintenance programs. Brandon has a degree in finance from the University of North Carolina at Greensboro. Brandon lives in Greensboro, NC with his wife, Hannah.

FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.

Contact: Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Charlotte, N.C. (April 29, 2009) – ebasedEVOLUTION, a full-service online marketing and website design firm, has been hired by FleetNet America, Inc. of Cherryville, N.C., to provide Search Engine Optimization services for its website, www.fleetnetamerica.com.

ebasedEVOLUTION will improve FleetNet America’s website placement with the major organic search engines and help the company generate more leads, said Gary Cummings, Executive Vice President and COO of FleetNet America, Inc.

“We want to be sure our customers can find us when they need emergency roadside and maintenance services,” said Mr. Cummings. “By partnering with ebasedEVOLUTION, we can improve and promote our website so customers can more easily locate and contact us.”

Mr. Cummings said ebasedEVOLUTION will also develop and help the company implement strategies to guide its future online marketing efforts.

“We will help FleetNet enhance its website presence and grow its customer base,” said Kim Gomme, CEO of ebasedEVOLUTION. “We look forward to partnering with FleetNet America to enhance its online marketing presence.”

About FleetNet America :
FleetNet America, Inc. a subsidiary of Arkansas Best Corporation, is a third-party vendor management company that coordinates nationwide emergency roadside services and maintenance management services for commercial equipment 24-hour-a-day, 365-day-a-year.

For more information about FleetNet America , visit www.fleetnetamerica.com

About ebasedEVOLUTION:
ebasedEVOLUTION is a fully integrated online marketing firm, providing innovative solutions to companies seeking new business and retaining current business. We bring in-depth marketing and creative experience to our clients, helping them to achieve top search engine rankings resulting in impressive client conversion. We are able to achieve this by offering such online marketing solutions as Web 2.0 services, Paid and Organic Search Engine Optimization programs, Custom Website Development and Email Marketing Strategies.

To learn more information about ebasedEVOLUTION, please contact Julie Crislip at (704) 849-0528 or at jcrislip@ebasedevolution.com.

Press Release - (Cherryville, North Carolina, April 7, 2009) In today’s economic downturn with minimal availability of expansion or upgrading capital, many companies are entertaining the leasing option for replacement equipment rather than purchase. This paradigm shift will stimulate more focus on the importance of maintenance management regarding the maintenance costs associated with the operation of these units. FleetNet America, Inc announces an alternative to a fixed/full lease maintenance program called MAIN (Maintenance As Is Needed). This program includes very minimal monthly fees designed to cover administration of scheduling and follow-up in addition to un-scheduled maintenance needs. The primary advantage to the MAIN program is that no maintenance will be performed or charged to the lessee unless it is needed. Under a MAIN program, the minimal utilization of the leased equipment would directly reduce the scheduled and un-scheduled maintenance costs.

FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.

Contact: Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, March 16, 2009) FleetNet America, Inc announces the establishment of a new and dedicated training department. FleetNet’s Technical Training Department will be administered by Ronnie Moss, previously a TMcare Fleet Manager. Ronnie joined FleetNet America in 2006 with over 20 years experience in the maintenance field. Ronnie began his career as a mechanic for Carolina Freight Carriers in the early 80’s. Previous supervisor experience includes: line haul shop manager, regional maintenance manager, and fleet maintenance manager. The responsibilities of this position will encompass elementary mechanical training up to and including the latest OEM industry updates and equipment/component configurations. The training agenda will include all Class 3 through Class 8 vehicles and will be administered to all FleetNet personnel associated with any type of equipment maintenance, scheduled and un-scheduled.

This position will enhance FleetNet’s focus on continued mechanic training for current and future employees. As the industry continues to advance with mechanical awareness, FleetNet is committed to be ahead of the learning curve. Roadside coordinators, who already average more than 25 years in maintenance and repair experience, remain experts in their field with hands-on vehicle training and more. With the first hand knowledge of vehicles and specs, coordinators not only handle dispatching the right vendor to handle the situation, they can walk customers through a variety of situation without having to contact a vendor.

FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators, who average more than 25 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.

FleetNet schedules and manages routine and non-routine maintenance services through our preventive maintenance program, TMcare. Our TMcare team audits and edits the repair integrity, negotiates PM pricing and locks in hourly fees for sub PM repairs. Services range from light duty units domiciled or positioned sparsely throughout the U.S. to transient or domiciled heavy duty tractors and trailers. The main focus of TMcare is to set up, schedule, validate, and complete PMs and unscheduled repairs in areas where you do not have maintenance facilities. The program captures completed PM forms, DOT/FHWA inspection documents, and actual copies of the vendors’ invoices. We also provide an ASP model to prevent the costly purchase of hardware and software thus minimizing capital expenditures for your company.

Contact: Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, January 13, 2009) FleetNet America announces enhancements to their vendor invoice administration and customer reporting platforms. In order to better serve their customers, FleetNet America has fully expanded their usage of VMRS (Vehicle Maintenance Reporting Standards). This enhancement will allow FleetNet America to apply costs to emergency roadside and preventive maintenance events more precisely across all vehicle types as their business continues to grow into new markets and vehicle types. Customers will benefit through more detailed analysis of their maintenance costs which will give them more control over their expenses.

Oren Summer, President and CEO of FleetNet America states, “VMRS is a coding standard maintained by The Technology and Maintenance Council of the American Trucking Association. It is used to identify and track equipment and continuing maintenance costs; and these codes represent the maintenance standards for the transportation industry. It is most helpful to fleet managers who have the capability of establishing an electronic interface module with FleetNet to electronically feed their existing maintenance software. Essentially with this interface, all costs and control of same can be analyzed from a single database accessible to the fleet. Most major maintenance software firms are licensed to incorporate VMRS codes in their software. VMRS is the proven standard for fleet maintenance providers regardless of size or area of expertise.”

FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.

Contact: Ms. Heather C. Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, January 12, 2009) FleetNet America, Inc announces weekly WebEx presentations showcasing its programs and services. Companies will be able to join the live presentations and interact with presenters in real-time via audio conferencing, instant messages, while learning about the latest information in fleet maintenance management. To learn more about these live presentations, please visit www.fleetnetamerica.com.

FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.

Contact: Ms. Heather C. Holt
    Telephone: (800) 438-8961 Ext. 2544