Press Release - (Cherryville, North Carolina, May 5, 2010) (Cherryville, North Carolina, June 21, 2010) FleetNet America, Inc. has two basic services that are customized to each customer’s need. The first, Roadside, encompasses the emergency repair of class 3 through class 8 vehicles. The second, TMcare, encompasses the management and administration of all maintenance, handled through third party vendors, for all types of commercial equipment including forklifts – including but not limited to the PM schedules, FHWA annual inspections, pre-trip inspection repairs, etc. FleetNet has a platform that allows for customers to customize their individual solution. Beyond the Roadside emergency services and the TMcare flexible solutions, we offer other specialized services such as the management of unique vendor requirements for on-site repairs, specific vendor insurance requirements and the like. We offer detailed computer integration and development to enhance the customer’s availability to operational data.

One specific solution under the TMcare umbrella is called the “TMcare System Solution”. Its focus is to bring the dynamic reporting engine available on the web to customers that do not need TMcare to manage the vendors in the coordination and auditing of the repairs. The “TMcare System Solution” is a software solution specifically designed to accumulate and report the maintenance records of specific units enrolled in the program – from every detailed mechanical repair for each individual unit to higher level accumulated reporting for locations, regions or the corporate level.

FleetNet’s System Solutions has several flexible options to meet the customer’s needs. The basic premise of System Solution is to VMRS code the repairs, verify repairs made and pay the vendor’s invoice for a customer. The customer handles setting up the vendor and instructing services to be performed.

The primary option for processing maintenance records into the system begins with web access and the customer setting up a PO in the FleetNet system. This method offers the best solution for accountability and control. The process begins in FleetNet’s system once we receive the invoice for an event. FleetNet receives the vendor invoice via fax or email from the customer or the vendor based on the customer profile preference. Once the vendor invoice is received, the billing department then reviews the invoice and inputs information (using VMRS Coding) into the FleetNet systems. The review includes updating the PO and other information, auditing the invoice for high prices and unreasonable repairs and communicating findings to the customer. Once the vendor invoice has been approved, FleetNet pays the invoice and invoices the customer for all paid invoices in a set time period.

Other options include the customer paying vendor directly and FleetNet capturing the information. FleetNet operates under the premise of continuous interaction and feedback from the customer to properly steer the program in the right direction. There are significant quantities of reports that are available via the web or manually produced to answer questions that may arise including questions related to cost of repairs, vendor quality, warranty recoveries, equipment availability, operational effectiveness, PM status, etc. FleetNet is the solution for fleet maintenance management services – it’s all about giving administrative tools to the customer.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside events and all other scheduled/unscheduled maintenance management services. The continental 24/7 coverage includes towing and recovery in addition to any maintenance for commercial equipment and material handling equipment through specific customer requirements in the US and Canada.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, May 5, 2010) FleetNet America, Inc announces James Williams, Sr. Director of Vendor Relations, will be inducted as a member of the 2010 International Towing & Recovery Hall of Fame in Chattanooga, TN. Mr. Williams is responsible for planning, development and management of all of FleetNet's vendors. He has been with FleetNet since January 2003. Prior to joining FleetNet, James held management positions with other companies associated with the trucking industry.

Each year, the International Towing & Recovery Hall of Fame & Museum recognizes individuals who have made substantial contributions to the towing and recovery industry. Celebrating its 25th year in 2010, the tradition started in 1986 when the towing and recovery industry realized it was time to display the roots of the profession. Hall of Fame members are selected for induction and approved by the Managing Trustees and the Board of Directors of the International Towing & Recovery Hall of Fame & Museum. The Class of 2010 will be inducted on September 18, 2010 at the Chattanooga Choo Choo Hotel.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside events and all other scheduled/unscheduled maintenance management services. The continental 24/7 coverage includes towing and recovery in addition to any maintenance for commercial equipment and material handling equipment through specific customer requirements in the US and Canada.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, April 21, 2010) FleetNet America, Inc announces the recent promotion of Danny Smith to Manager of Towing and Recovery. Danny joined FleetNet in 2005 with over 30 years experience in the transportation industry, including parts and dock supervision, as Roadside Customer Service Supervisor. As a Towing and Recovery Manager, Danny will be responsible for expanding our Select Towing program, as well as, auditing towing invoices, negotiating rates, and ensuring vendor insurance compliance. He will report directly to James Williams, Sr. Director of Towing & Recovery and Vendor Relations.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside events and all other scheduled/unscheduled maintenance management services. The continental 24/7 coverage includes towing and recovery in addition to any maintenance for commercial equipment and material handling equipment through specific customer requirements in the US and Canada.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

Press Release - (Cherryville, North Carolina, March 8, 2010) FleetNet America, Inc announces the recent hiring of Tracy Hatley as TMcare Fleet Manager. Tracy joins FleetNet with over 24 years experience in the workings of the transportation industry, including maintenance, operations and safety. As a Fleet Manager, Tracy is responsible for specific customers and will become an active part of their maintenance team. He will review invoices to ensure costs are in line, as well as reviewing estimates and looking for ways to save the customer money. The main focus of a fleet manger is to drive down the cost for the fleets he manages.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544

(Cherryville, North Carolina, January 4, 2010) Many breakdown departments are not set up to handle all their towing in-house or manage the setting up of tow vendors themselves…. They need to outsource it to maintain cost control. Therefore, FleetNet America, Inc. developed the largest nationwide network of heavy duty towers. FleetNet ‘s towing program utilizes over 3,000 towers to address Non-Consensual Towing and Incident Management as well as Accident Recovery, Load Swap and more. These Heavy and Medium Duty towers with contracted rates ensure cost containment on a national level. FleetNet also has valid vendor insurance certificates on file for our current “Select” vendors. The “Select” vendor program provides FleetNet customers with nationwide access to certified towing and recovery providers, allowing them to receive superior towing and recovery service at competitive prices.

     “Our customers told us they wanted to use towing companies who provide good service, project a positive image, adhere to state and federal regulations and who maintain appropriate insurance levels. In response to this customer need, FleetNet developed a database of certified towing and recovery vendors who meet these standards while charging a fair and reasonable price,” states Oren Summer, President and CEO of FleetNet America, Inc.

    FleetNet’s commitment to our vendors is to develop a partnership environment and strive to ensure all business relationships are fair and above board. We pledge to act with total honesty and integrity in all matters. FleetNet has worked with multiple generations of towing and recovery families beginning with Carolina Freight in the early 1950s and continues to build long-term, trusting relationships with newer vendors today. These long-term relationships ensure prompt quality service for FleetNet customers and prompt payment by FleetNet to these vendors.

    Using the same FleetNet towing vendors, we developed a program called Vehicle Securement which promptly secures a fleet’s abandoned equipment minimizing the risks as well as the cost of undelivered freight and uncontrolled equipment. The Transport & Tow program is for non-emergency long distance towing.

    FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside services and maintenance management services for commercial equipment. FleetNet receives nationwide service calls at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside call coordinators average more than 25 years of truck maintenance and repair experience. A network of over 60,000 truck repair vendors is used to provide scheduled maintenance services, vehicle repair and emergency road services throughout the continental United States and Canada. FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare programs. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices.


Contact: FleetNet America, Inc
    Ms. Heather C Holt
    Telephone: (800) 438-8961 Ext. 2544