FleetNet America, Inc. is a third-party vendor management company that coordinates emergency roadside and maintenance management services for commercial equipment.
About FleetNet America, Inc.
FleetNet America provides maintenance management by managing vendors and the maintenance process through specific customer requirements in our Roadside and TMcare® programs 24/7/365. These programs service primarily heavy and medium duty commercial equipment with emergency roadside assistance and fleet maintenance needs.
FleetNet's coordinators, who average more than 25 years truck maintenance and repair experience, utilize a network of over 60,000 repair vendors to assist in providing vehicle repair and emergency road service throughout the United States, Canada and Puerto Rico. In addition to providing mechanical and tire service for our customers, FleetNet has a targeted service called "Select Towing & Recovery" which addresses Non-Consensual Towing and Incident Management.   Using  the  Select  Towing  vendors,  FleetNet  developed  a
program called "Vehicle Securement" which promptly secures a fleet's abandoned equipment minimizing the risks as well as the cost of undelivered freight and uncontrolled equipment. To handle non-emergency towing needs, FleetNet developed the Transport & Tow program.
In our TMcare® program, the FleetNet Fleet Manager becomes a part of the customer's team and works with management, the OEM reps and FleetNet account reps to ensure the customer's best interest is protected. The Fleet Managers have an average of 30 years maintenance experience directly managing vehicle fleets. FleetNet operates under the premise of continuous interaction and feedback from the customer to properly steer the program in the right direction. Fleet Managers are members of various state maintenance councils and associations. As they learn new best practices, they teach our employees, who in turn are managing our customer’s fleet and equipment.